Increase guest satisfaction, improve your bottom line!
In an era of social media and tools designed to measure consumer sentiment flawless service has become the norm in the hospitality industry. Beyond a hotel’s “star rating” is now its TripAdvisor or Yelp rating. Leading the list of factors that can damage ratings is the cleanliness of a property.
Overall cleanliness of lobbies, rooms and restrooms contributes greatly to forming positive first impressions but it’s attention to detail that will most impress your guests.
"I use Neutron products in the hotel every day, and I always get compliments from our guests about now nice it smells!"
Amy Somers - Americana Stowaway Hotels
Why Are TripAdvisor and Yelp Rankings Important?
• 67% - Customers don’t book hotels after reading 1 to 3 negative reviews
• 93% - Customers are influenced by online reviews
• 53% - Customers won’t book a hotel without online reviews
Neutron Hospitality Solutions -
Neutron Hospitality Solutions give hotels the benefit of over 100 years experience!
Our robust housekeeping solutions provide you with best in class cleaners, disinfectants, and odor controlling enzymatic digesting technology available. Neutron Hospitality Solutions will stand behind our ability to make a difference in your cleanliness ratings. We work with you to understand your most challenging problems and develop a prescriptive plan to overcome them. We know you have one-of-a-kind challenges that one-size-fits-all solutions simply cannot fix.
Effective odor management is best executed when foul odors are eliminated at their source. Merely masking odors is never a good strategy. Invisible germs and viruses should always be a concern as they may adversely affect guests long after they have checked out. Beyond the general area of a hotel room, phones, remotes, alarm clocks, hair dryers and other devices must be kept germ free.
Regardless of efforts deployed by housekeeping staff, non-smoking rooms can sometimes acquire smoke odors. Checking in to a non-smoking room that is not 100% smoke free can create significant negative sentiment, that condition must therefore be carefully monitored and managed.
Regular cleaning of air conditioning vents and bathroom fans is a must. Hotel room maintenance is a critical component of guest satisfaction and housekeeping staff must be armed with the most effective tools on the market.
Effective odor management, disinfecting and cleaning products that help reduce labor intensity, save time, extend the life of assets (carpets, drapes, comforters) and reduce the overall cost-per-room of maintaining a hotel property are necessary to improve overall guest satisfaction…And your bottom line.
- Phone: 866-529-1559
- Fax: 877.646.7337
- Neutron Industries
- 7107 N. Black Canyon Hwy
- Phoenix, AZ 85021
- Neutron Industries © 2017
